Page 9 - 586341 Sun City_Sept 2016
P. 9
CA NEWS
Let’s Communicate!
Jim Romine, Executive Director
How do you gauge the success
of your community?
Over the years I have been asked, Texas and has helped my staff and me to newsletter, weekly specific communicators,
“How do we gauge the success be successful as managers for all of you. Channel 18, open meetings and more.
of our community?” It is always We have open communications with
an intriguing question and one worthy of Many gauge the success of an organization our city and county leaders and, when
a response. the old fashioned way, through surveys. possible, have gotten involved with these
The 2014 Resident Satisfaction Survey government groups to ensure we are
As with many things, gauging the success revealed our residents are happy and providing our community with timely and
of a community depends on many factors. reflected an overall satisfaction rating pertinent communications.
Is the property attractive? Is it safe? Is it of 86% for the community. I believe most
financially sound? How well is it managed? organizations would love to have this type Sometimes success is gauged by folks
What is the lifestyle like? Does it have a of score and most, if not all, would agree outside of our community and when that
true sense of community? Is it evolving this level of satisfaction points toward the happens, we all love it. As a community,
with the times? I could go on and on, but success of our community. Please note, we have been honored to win many awards
for now I will focus on a few areas where I we will be conducting this survey again over the years from the Austin Chapter of
feel our community is successful and why. this fall. Community Association Institute (CAI)
and proudly display these awards in the
To begin with, Sun City Texas is The appearance of our community is Member Services Office.
financially sound and secure. We have another way to gauge our success. The
one of the lowest base assessment rates for 2014 survey results reflected great In closing, I hope most of you would
the level of amenities in the country. Our satisfaction in landscaping maintenance. agree that we do have a very successful
reserves are well funded. We are on track Our buildings are repaired as needed. community. However, with this success,
to fund our Net Working Capital Fund by We have the reserve funds to repair or we cannot become complacent. We must
transition. We actively fund and utilize replace assets as necessary. Housekeepers continue to raise the bar in all we do and
our Capital Asset Fund. Our collections are doing an excellent job with the day to continue to seek out new and better ways
are minimal. We have excellent policies in day upkeep of our facilities. Furthermore, to operate our community. As the executive
place to appropriately manage our finances the Firewise/Waterways work done in Sun director, you have my promise that we will
and are blessed to have wonderful support City Texas is vastly superior to what other continue to do everything in our power to
from our Finance Committee volunteers. HOAs are doing and in my humble opinion maintain this success and to continue to
is another measure of our success. strive to keep Sun City Texas the best of
Another measure of success is the best!
participation. Our golf rounds are ahead Some would say to be successful you need
of 2015, which means our resident golfers to be good communicators. No problem.
are happy and the courses are in good I would stack our communications and
condition. Our activities, fairs and outings the communications team up against any
are well attended and offer a wonderful HOA in the nation. We have a wonderful
variety of opportunities for our residents
and guests to be active and have fun. Labor Day holiday closures
Our world-class fitness centers see over
1,000 people a day and we offer over Monday, Sept. 5
140 fitness classes a week that are well
attended. Additionally, we are fortunate All facilities, except CA business offices, will be open on Labor Day, Monday,
to have excellent participation with the Sept. 5. Business will resume normal hours and operations on Tuesday, Sept.
governance of our association through 6. Enjoy a round of golf or go for a swim at one of Sun City’s Fitness Centers!
our committees, boards, task forces and
clubs. This level of active participation is a SEPTEMBER 2016 SUNRAYS | 7
true testament to the success of Sun City
ONLINE: SCTEXAS.ORG
