66
| SUNRAYS
SEPTEMBER 2013
ONLINE:
SCTXCA.ORG
About me
Previous employment 14 years as an Ac-
counting Assistant for ExxonMobil; three
years as Legal Secretary andParalegal for
Rich, May, Bilodeau, and Flaherty, LLC;
five years as a newsletter editor and proof-
reader for a small Massachusetts business
publication, “Doing Right Things Right”;
and five years as a Microsoft Certified
Access database consultant for various
companies. My Six Sigma Green Belt cer-
tification has been very helpful in stream-
lining administrative processes.
My great joys are my family: a teenage
granddaughter, Karen Violet, who lives in
Bellaire with my son, Clay and his wife
Lauri; a 6-year-old Boston Terrier grand-
puppy named Milo who lives in Onion
Creek with my son Brian; and my dear
85-year-old mother who so loves the As-
tros, she moved to Katy, Texas, where she
could sign up with Comcast and watch
them on a regular basis.
Hobbies include duplicate bridge as an
ACBL Silver LifeMaster, Bridge Teacher,
and Director. I am a proud DAR mem-
ber, former Mensa member, Microsoft
Developers Network member, author of
an unpublished 12c historical novel, a
wicked cribbage player, intermediate
Scrabble player, and, last but not least, I
am thoroughly joyful and grateful to be
a Sun City Texas resident.
How long have you been with
the CA?
More than two years.
What does your job entail?
My main job is to help residents obtain
the changes they want to their homes
within the framework of the Design
Guidelines. If the desired change needs to
be returned or disapproved by theModifi-
cations Committee, and the resident still
wants to proceed, we work together to
find a solution that meets the DGs and
fulfills the resident’s vision for the home.
In order to better meet that goal, it has
been important to use technology to
streamline the various administrative
tasks in order to create more time for
communicating with residents. A benefit
of the streamlining has been to publish
the results of the application more rap-
idly and less expensively to both the
resident and the contractor.
A large part of Community Standards
is to communicate concerns, expecta-
tions, and guidelines to the community.
To that end, I write an article for the Sun
Rays and the Communicator e-blasts on
Friday. Except when I am in a CAI man-
agement class, I attend the Modifications
Committee meetings, for which I do all
the administrative, editorial and web
tasks. At those meetings, I report the
progress of our archiving project and any
other temporary projects we undertake.
On Modification Committee meeting
Thursdays, I enter the decision of the com-
mittee on each application in a spread-
sheet while in the meeting. On return to
the office, I email merge the results to the
residents, create pdf files of the permits
that are emailed to the contractors, and
prepare a tally of approvals, disapprovals,
and returns for various reports.
When Pulte has plotted a new neigh-
borhood, I create new property folders
and update the Community Standards
Access database from the neighborhood
maps; obtain new plot plans from the
Pulte website and save them on our
virtual drive; communicate with both
residents and contractors; supervise as-
sistants; and work with other depart-
ments to create Excel solutions for vari-
ous accounting and administrative tasks.
Challenges about your job?
The initial contact with a resident who
has had an application returned or dis-
approved is often challenging. The great
joy comes when the resident understands
why the committee made the decision
they did and we work to resubmit with
the requested information.
Favorite part of your job?
A resident’s smile.
Ginny Wagner
A Day in the Life:
TITLE
Community Standards Supervisor
CONTACT
