Crews contracted by the City of Georgetown have begun picking up tree limbs and brush left from the winter storm Feb. 11-20. The special pickup is for residents who live in City of Georgetown city limits.
Limbs and brush should be piled at the curb by Thursday, March 4. Multiple crews are collecting tree limbs across the city. If you need help with cutting limbs or moving them to the curb, see the information on volunteer help below. If you have limbs from the winter storm that need to be picked up, but cannot have them at the curb by March 4, please contact Customer Care at [email protected] or call 512-930-3640.
Track the removal of tree limbs on this map that will be updated to show daily progress. Click here for map>>
There is no special fee assessed to city residents for this limb collection.
Tree limbs should be cut so a person can lift them into a truck and placed in piles along the curb or pavement edge. Limbs do not need to be bundled. Tree limb stacks with other material mixed in, such as construction debris or sheetrock, will not be picked up.
Contractors will not go onto private property beyond the street edge to cut up trees or limbs or to move material to the curb. Those who need help cutting up or removing tree limbs should hire a private company.
Volunteer help: Residents in Bastrop, Hays, Travis and Williamson counties can call the Crisis Clean Up toll free number at 1-800-329-8052 through March 2 requesting assistance to clean up their home and/or debris. The volunteer effort is being organized by the Austin Disaster Relief Network and Central Texas Voluntary Organizations Active in Disasters.
Tree limb collection FAQ
The City of Georgetown has contracted with landscaping firms to pick up tree limbs that resulted from the winter storm Feb. 11-20. This FAQ address key questions about the special pickup.
When will the tree limb pickup begin and end?
Tree limb pickup started on Wednesday, Feb. 24. Limbs and brush should be piled at the curb by Thursday, March 4. Pickup crews will work 8 a.m. to 5 p.m., Monday-Friday. The City is assessing the amount of tree limb debris to be collected to determine the length of this special collection.
What should Georgetown residents do to have tree limbs included in the special pickups?
Residents of Georgetown who live in city limits should move and stack tree limbs to the curb or street edge. City contractors will remove the limbs from that location.
Do I need to call in or register online to be placed on the cleanup list?
No. The cleanup effort will be conducted street by street across the city. City staff will be accompanying the contractors to monitor the work and to scout a street ahead. If a street does not have any tree limb piles, then that street will be skipped.
How much will I be charged for the special tree limb collection?
There is no special fee assessed to residents for this limb collection. The cleanup is a City service to residents funded by general fund revenues.
What if I live in the extraterritorial jurisdiction, or ETJ, but have solid waste and recycling service from the City of Georgetown?
Residents in the ETJ with solid waste service from the City of Georgetown should contact a contractor to remove large brush.
Solid waste customers in the ETJ can also dispose of up to 3 cubic yards of tree limbs and brush at the Transfer Station, 250 W.L. Walden Drive, at no cost through Feb. 27. The limit applies per load, not per customer. The Transfer Station is open 8 a.m.-5 p.m. Monday through Friday and 8 a.m.-3 p.m. Saturday.
Do trees or limbs need to be cut or stacked in a certain way?
No, they should be placed along the curb or pavement edge. If the tree limbs need to be reduced in size for removal, the contractors will take care of that. If limbs and brush are mixed with other material such as sheetrock or flooring, then the limbs will not be picked up.
What if I am a senior, disabled, do not have the necessary equipment, or the limbs are too large/heavy for me to place at the curb?
Contractors will not go onto private property beyond the street edge to cut up trees or limbs or move material to the curb. Those who need help cutting up or removing tree limbs should hire a private company.
Volunteer help: Residents in Bastrop, Hays, Travis and Williamson counties can call the Crisis Clean Up toll free number at 1-800-329-8052 through March 2 requesting assistance to clean up their home and/or debris. The volunteer effort is being organized by the Austin Disaster Relief Network and Central Texas Voluntary Organizations Active in Disasters.
How long should I anticipate the tree limbs to remain at the curb before they get picked up?
The City is assessing the amount of tree limb debris to be collected to determine the length of this special collection. Limbs and brush should be piled at the curb by Thursday, March 4. If you have limbs from the winter storm that need to be picked up, but cannot have them at the curb by March 4, please contact Customer Care at [email protected] or call 512-930-3640.
Will the City contractors be required to have any identification?
Information will be provided to the contractor that states they are working for the City and there will be a City escort with each contractor.
Will the City contractor be contacting me personally or asking for any type of payment?
No. The City’s contractors for limb removal will not be knocking on doors or trying to contact residents. If needed, City of Georgetown employees will reach out to contact you about the collection at your residence. No contractor working for the City of Georgetown will be asking for information or payment from you.
Be aware that after a severe weather event, contractors may be coming to our area and contacting residents. If you do choose to hire a firm to remove limbs, do not make any payments before the work the completed.
What if I have plumbing or home repair needs?
If plumbing or home repair is needed, ask your contractor if they have a permit for the work from the City of Georgetown Building and Inspection Department. Not all repair work will require a building permits, but it is better to ask or check with the City of Georgetown. If you have questions about building permits or if a building permit is needed, please contact our Building and Inspections Department at 512-930-2550 or at [email protected]. The City is waiving some permit fees on a case-by-case basis. The Building and Inspections Department currently is very busy, so please leave a message, if needed, and staff will be in contact with you. If you are home during the tree limb cleanup, please do not hesitate to reach out to the City of Georgetown employees who will be escorting the cleanup contractors.
What if I have other questions?
If you have additional questions that were not addressed in the FAQ, please contact City of Georgetown Customer Care at [email protected] or call 512-930-3640.
